Business Etiquette in the New Millennium

Social skills and a positive attitude are key in today's employment landscape. Mastering the ability to make memorable first impressions and good introductions are what make you a cut above the rest.

Recognized etiquette expert and author, Lisa Mirza Grotts, discusses this in her Huffington Post article, "The Business of Etiquette in the New Millennium: Business and Social Introductions."

"Research shows that people form 90 percent of their opinion of another person in the first ninety seconds—that's powerful!" said Grotts.

First impressions can last a lifetime, so it is important to dress and present yourself in a professional manner. For instance, always create a powerful presence for yourself by extending your hand for a firm handshake. The best way to make a good first impression is to master those initial introductions.

"First impressions are important because they can either make or break a long-lasting relationship between you and a potential business partner," Roberto Passaro, a senior international business major said. "If you come prepared, you are more likely to be successful in building a strong network on which you can rely on."

It is vital to appear confident, friendly and good-mannered when introducing yourself to others, or when introducing two people to each other. Grotts offers helpful tips in her article on how to introduce others in a professional setting.

"Who gets introduced to whom in business is determined by pecking order," Grotts said. "You should always say the most important person's name first, and introduce the others present to him or her."

Everyday social introductions, while not as formal, are just as important. Dinner parties and other social events can serve as networking opportunities and arenas to impress your peers and potential employers. It does not take much effort to be polite and treat people with respect. Good manners do not cost a thing, and are crucial at any social function.

"Impressing your employer and peers in a downward economy is so important," Brittany Fouskas, a junior media production major said. "Having a good attitude and good people skills can really make a difference when it comes to solidifying a successful career."